About Us

H Mart is an Oriental and Korean food specialist with over forty years of experience. We supply not only fresh and packaged food,
but also Korean music albums, housewares, stationery and more.
We are enthusiastic about bringing authentic Korean culture and traditions to the UK.

H Mart Group was originally founded in 1982 in Woodside, Queen.
After a successful expansion over decades. H Mart is the largest Asian American supermarket chain,
operating over 90 stores in North America as well as New Malden store in London.

The Role

We are seeking a dynamic and results-driven Sales Account Manager to join our team. The ideal candidate will possess strong communication skills, leadership qualities, and a solid understanding of B2B sales processes. This position offers an exciting opportunity to contribute to organisational success while enhancing your professional development.

Responsibilities

• Manage and develop B2B accounts including wholesalers, Asian supermarkets, independent shops, and restaurants.
  
• Build long-term, trust-based relationships through regular communication and exceptional customer service.
  
• Conduct regular customer visits to understand needs, gather feedback, and maintain high levels of client satisfaction.
  
• Handle customer enquiries and work closely with internal teams such as Logistics, Accounts, Warehouse, Technical to resolve issues efficiently.
  
• Manage returns, complaints, and credit or payment queries, ensuring timely and effective solutions.
  
• Proactively identify and pursue new business opportunities across the UK.
  
• Generate leads, deliver sales talks, and close deals to meet and exceed sales targets.
  
• Plan and execute trade promotions, seasonal campaigns, and bespoke offers to support customer needs.
  
• Monitor stock requirements and communicate demand forecasts to the appropriate departments.
  
• Maintain up-to-date pricing information, discount lists, and account documentation.
  
• Analyse sales performance by account and product category, providing insights to support strategic planning.
  
• Ensure compliance with company procedures and relevant legislation.

Requirements

• Valid UK Driving Licence
  
• Proven experience in B2B sales in the FMCG sector
  
• Strong analysis skills to interpret sales data and market insights effectively
  
• Excellent communication skills in English, both written and verbal, with the ability to build rapport with diverse clients
  
• Proficiency in Asian languages is preferred but not required
  
• A proactive mindset with the ability to adapt quickly in a fast-paced environment

Benefits

• Store discount
  
• Statutory Sick Pay
  
• 28 days paid holiday (Including Bank Holidays)
  
• Company pension
  
• Travel allowance or company car

Salary

• £30,000-£40,000
  
  

Office Location

• New Malden
  
  

If you are interested in the position, please state the role you are applying for and send us a CV to: career@hmart.co.uk
Please state your VISA Status and Expiration Date (if applicable) in your CV.

Candidates shortlisted will be invited for an interview at our office in New Malden, Surrey.
Only applicants who are eligible to work in the U.K. will be considered.

Due to the high volume of responses we are currently receiving, regrettably, we are unable to respond to every application individually. If you have not heard back from us within 14 days, please assume your application has been unsuccessful.

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