[Korea Foods Head Office] Retail Coordinator 채용 공고 > 구인/구직

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1. Title: Retail Coordinator

2. Report to: Retail Manager

3. Salary: £28,000

4. Working hours: 42.5 hours per week, Monday – Friday 0830 – 1800

5. Contract: Permanent, subject to 3-month probation

Duties & Key Responsibilities

• Carry out the training suggested by the Retail Team
• Engage with Retail team members in weekly calls & through direct store visits to understand and keep abreast of current situations within Field
• Handle customer calls and compose emails in a professional manner, deliver high level of customer service by fostering positive business relationships
• Produce reporting on store performance and department operations
• Liaise with Head office departments to ensure store needs are fed back to the appropriate stakeholders and followed up effectively
• Coordinate communications to the branches and retail team member including setting up and recapping meetings
• Provide clear direction and executing expectations for advertising, events and promotions for relevant Head Office Departments and Retail Management
• Produce category reports to support Retail Team and VM direction
• Responsible for managing store visual and campaigns to increase awareness and drive traffic, support the needs of new and existing stores
• Coordinate any translation needs across training documentation, including policies, procedures & necessary training tools
• Contribute to a positive brand image through effective communication, teamwork and partnership with retail management team, both internally and externally
• Liaise with the Purchasing department for information to create and edit ‘Item Master Data’, i.e. price, item barcode and description
• Work with the IT Department to ensure the Retail’s SAP records are correct and up to date;
• Administer the Korea Foods membership scheme, including staff discount cards;
o Work on all aspects of the customer loyalty card (including, but not limited to; making forms, amending details, checking points for customers);
o Register and provide wholesale membership card for customers in the retail stores;
o Make and distribute the staff discount cards when requested by the HR Department;
• Control & Maintain the Retail Scale system through Networking to each Shop.
o Work on all aspects of the New Menu & Edit & Amend of product in the Scales.
o Call Scale engineer if the machine is unfunctional work.
o Order and Maintain the scale label (Green & Red colour)
o Focus to Check to the ingredients in the scales with Technical Manager.

PERSON SPECIFICATION
• Head Office experience in Retail Operations and Communications required
• Strong attention to detail and the ability to identify issues before communications are shared with store teams
• Excellent Communication Skills
• Able to communicate effectively and across company hierarchy
• Flexible and adaptable to frequent changes with quick reactions
• Proficient in MS Office (Word, Excel and PowerPoint) and Outlook

영문 이력서를 hr@koreafoods.co.uk 로 보내 주시기 바랍니다.
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감사합니다.

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